ITOA 2.0: IT Ops Analytics Redefined

Machine learning and big data redefines IT Ops monitoring.

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Previous generations of ITOA tools just don’t cut it in today’s digital environment. Enter a new generation of ITOA that addresses the shortcomings of analytics tools when applied to modern, complex monitoring environments. ITOA 2.0 tools are better equipped to solve problems for today’s IT Ops teams who are inundated with operations data and pressured to move quickly. With the help of machine learning and big-data, ITOA 2.0 offers a sophisticated set of data-collection tools, a central data lake and advanced analytics applications.

78% of surveyed organizations agreed that correlating data across apps, infrastructures and networks is the most important feature in an ITOA solution.

Source: TechValidate. TVID: E16-DFF-137

82% of organizations agreed with the following statement: “CA has the breadth and depth of monitoring expertise to deliver the cross-correlation of ITOA data from app to infra to network.”

Source: TechValidate. TVID: 094-D04-34C

75% of surveyed organizations say that by using ITOA to correlate data, it will provide a single view into customer experience across apps, infrastructures, and networks.

Source: TechValidate. TVID: C06-EE6-621

What is IT Ops Analytics (ITOA)?

IT Operations Analytics (ITOA) is an approach to IT operations data that allows you to understand and make decisions about your IT environment. Although ITOA tools emerged to bring visibility to IT teams operating in specialized scenarios, they don’t operate well in today’s complex and heterogeneous environments. A new breed of ITOA tools better respond to the needs of IT pros responsible for complex applications. Driven by advancements in machine learning and big-data technologies, ITOA 2.0 deployments include sophisticated data-collection tools, a central data repository and advanced analytics applications to help turn your data into answers.

Read what our customers say about ITOA.

ITOA supercharges our organization’s ability to accurately respond to any and all incidents regardless of breadth or platform.

Engineer, Large Enterprise Hospitality Company

Source: TechValidate. TVID: CBA-A60-D68

We can see potential problems before they start affecting customer experience and get them resolved before they become an issue.

IT Professional, Global 500 Telecommunications Services Company

Source: TechValidate. TVID: 16A-9F2-4A8

The largest benefit of ITOA is the correlation of data between the layers and silos of support.

IT Manager, Global 500 Pharmaceuticals Company

Source: TechValidate. TVID: 15C-CA1-7BE

In today’s app economy, ITOA becomes essential in order to gain insight into customer experiences which I believe is the biggest reason to adopt ITOA.

Senior IT Architect, Government Agency

Source: TechValidate. TVID: 5C3-FD0-D04

The benefits to our organization of ITOA are enormous. From an operational perspective, our time to resolution has dropped significantly.

Senior IT Architect, Large Enterprise Insurance Company

Source: TechValidate. TVID: 356-7F3-C3B

We can leverage ITOA by using predictive analysis and capacity planning to plan for trends and future infrastructure.

IT Director, Large Enterprise Financial Services Company

Source: TechValidate. TVID: 243-FD2-0A2

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