CA Support

How can we help you meet your business needs?

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Support Resources

Get the training and resources to help you get up to speed.

Need support for a specific product?

New User? Welcome to CA Support. This is how we work.

Step 1: How to Register

Register to get access to CA Services, Support, Training, Communities and partner resources.

Step 2: Join a Community

Exchange ideas, network and collaborate with your peers and industry experts.

Step 3: Search for Knowledge

Need answers? Access the knowledge base and product support pages to find solutions.

Let CA Support help you get even more from your CA solution.



Hear from industry experts and connect with peers at CA events.

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Video Tutorials

Video Tutorials

Learn at your own speed and access information when you need it most.

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Upgrade Services

Upgrade Services

Transform your upgrade experience.

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Free Training

Free Training

Get a glimpse into the training path ahead with instructor-led webcasts.

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Experts with decades of experience all dedicated to your success.

CA strives to deliver high-quality support services across the board. From the breadth of self-service offerings to the depth of product knowledge, CA Support is proudly recognized for support best practices and overall customer satisfaction.

TSIA Certification

CA Support was recognized for its commitment to customer success through certification from the Technology Services Industry Association (TSIA).

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Best in Class

For the fourth year in a row, CA has received the NorthFace Scoreboard Award for best-in-class ratings in engineer ownership, professionalism, product knowledge, and understanding of customers’ problems.

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Four-Year Upward Customer Satisfaction Trend

CA Support is proud of our four-year upward customer satisfaction trend resulting from long-term, ongoing investments in our organization’s critical people, process and technology capabilities.

CA Standard Maintenance

Learn more about our standard support and maintenance program and how it compares to optional support services.

Enhanced Support Services

Go beyond standard maintenance and provide your team with a designated support engineer for specialized services.

Customer Success
Advocate Program

This CA Support program provides you with a primary point of contact to act as concierge to all things CA.

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Connect with our support team for all the answers you need.