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Customer Success Advocate Program

Invest in a long-term personal concierge to all things CA.

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Your personal point of contact. Dedicated to your success.

Get the most value from your CA solution with an expert who knows your business and your IT goals.

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Your Partner for Long-Term Success

Customer Success Advocate Program Benefits

Point of contact

Single Point of Contact

Route issues quickly with an expert familiar with your business objectives.

Faster results

Holistic Support

Receive proactive monitoring to maximize your IT investment.

Improved adoption

Improved Adoption

Get streamlined access to the latest upgrades and training.


  • Proactively monitor issues.
  • Analyze trends and identify opportunities.
  • Meet in person quarterly.
  • Receive regular status reports.
  • Speak with single point of contact.

More Support Services for Success

CA Standard Maintenance

Learn more about our standard support and maintenance program and how it compares to optional support services.

Learn more about Support Services >

Upgrade Services

Add a short-term designated support engineer during your upgrade services engagement.

Learn more >

How can we help you get the most from your CA solution?

Our team will contact you within 24 hours to discuss the CA Customer Success Advocate Program options that are right for your team and budget.