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Retail, rewritten by software.

Retailers delight their customers while keeping them secure at every touchpoint with help from CA.

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In the Age of the Customer, there is no one-size-fits-all for digital transformation in retail.

Customers don’t differentiate between the channels they choose to interact with your business, and that means you can’t either. A retailer’s digital core needs to support the collective journey and delight customers at every touch point.

At CA Technologies, we are helping retailers build secure, open platforms to engage customers across channels and transform supply chains.

Build new experiences by harnessing digital channels and technologies.

To keep pace in the Age of the Customer, retail leaders are embracing digital transformation, from cloud and Big Data, to wearables and beacons, to mobile apps and the point of sale (POS). CA offers solutions that enable you to exploit new technologies, build ecosystems and unlock the latent value of your data so you can quickly seize opportunities.

  • Maximize API ROI with an open platform to extend digital offerings, reach new customers and satisfy regulatory and security requirements. Explore
  • Quickly create secure APIs to accelerate mobile and IoT development and extend your ecosystem. Explore
  • Get to know customers better through real-time user and app experience analytics. Explore
  • Increase competitive advantage by quickly bringing quality new functionality to market. Explore

Balance brand protection and fraud prevention with customer convenience.

Retail is one of the most-breached business sectors and not surprisingly, one of the most regulated. The increasing popularity of mobile payments and wallets is only making customer data a more attractive target. With CA, you can prevent and thwart attacks while providing customer convenience that protects payments and information while preventing privileged users from stealing sensitive data.

  • Provide frictionless eCommerce that minimizes fraud and transaction abandonment. Explore
  • Provide branded, convenient access for partners and customers across channels. Explore
  • Prevent breaches and reduce exposure for privileged accounts across hybrid environments. Explore
  • Secure data and protect APIs across delivery channels with centralized, policy-driven control. Explore

Maximize productivity to innovate in real time.

To find capital and resources to compete in the app economy and remain profitable, retailers are focused on getting the most out of their existing locations and systems without sacrificing customer experience or long-term value. CA works with retail organizations to modernize application development and lower costs by removing bottlenecks, scaling agile methodologies and providing the building blocks for a software development factory that can respond and deliver value quickly.

  • Ensure strategic alignment, manage your portfolio and maximize project ROI. Explore
  • Scale agile development to boost collaboration, speed responsiveness and rapidly build products. Explore
  • Use DevOps to mitigate risks earlier, automate and virtualize testing and continuously release software. Explore
  • Unlock business value by integrating and optimizing mainframe systems. Explore
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Seamless and simple delivery across channels and throughout the supply chain.

Performance issues are not tolerated by digital consumers and cause abandoned transactions and lost customers. To deliver great experiences and drive revenue, retailers need to ensure performance for critical apps across the supply chain—from manufacturing and logistics through to POS and customer service—for an increasing variety of channels.

  • Ensure high-quality user experience across all channels. Explore
  • Proactively manage experience across your hybrid, multi-channel infrastructures from a single, comprehensive solution. Explore
  • Evolve your legacy enterprise visibility and continuously tune performance. Explore
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See how CA solutions have helped organizations like yours.

Check out more case studies below. You can filter the library by product or sort by location.

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