Fujitsu Singapore Leverages CA UIM to Deliver Enterprise-Grade Monitoring Services

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Q & A with David Chee, Country Head for Managed Services, Fujitsu Singapore

CA UIM Customer since 2011

Fujitsu Singapore helps its customers navigate their digital transformation, offering a range of infrastructure-focused managed services as well as end-to-end, strategic IT services. By leveraging CA UIM, the company has been able to effectively support its expanding service catalog and customer base. We spoke with David Chee, Country Head for Managed Services, Fujitsu Singapore, and here are a few things he had to say:

  • “CA UIM helped us accelerate the delivery of our cloud services, and the solution’s scalability has been instrumental in meeting the varied needs of our customers.”
  • “We have many customers with very different technologies and requirements, and with CA UIM we can just about always address each client’s needs.”
  • “By having a single solution that supports a broad service catalogue, we can establish more efficient and scalable operations.”
  • “The solution’s broad monitoring coverage and sophisticated analytics and reporting helped ensure our cloud offerings delivered significant customer value.”

Read the full interview.

Read more from David Chee, Country Head for Managed Services, Fujitsu Singapore and other MSPs in our “CA UIM Service Provider Spotlight, APJ Edition” white paper.

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