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CA UIM Supports High-Performing Cloud Builder and Broker Services at Net One Systems

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Q & A with Shuji Maruyama, Vice President, Net One Systems

CA UIM Customer since 2012

Net One Systems is operating as a cloud builder and cloud broker. Through its services, the company focuses on ensuring customers’ environments are effectively managed and supported. They chose CA UIM to gain the visibility and control needed to optimize services and SLA compliance. We spoke with Shuji Maruyama, Vice President at Net One Systems, and here are a few things he had to say:

  • “The solution’s scalability and comprehensive coverage have been paramount to Net One Systems’ success. With CA UIM, we can deliver the compelling services that help us attract and retain more customers.”
  • “The solution offers the operational efficiency that enables us to scale to meet our growing customer base. When we started our CA UIM-powered monitoring service three years ago, we had 40 customers. Since that time, that number has grown to 150.”
  • “CA UIM offered multitenancy support and comprehensive coverage of our customers’ multivendor, hybrid environments. As a result, we could use a single platform to monitor our clients’ applications, servers, cloud services and networks. In fact, the more complex the customer’s environment, the better a fit CA UIM is.”
  • “The solution provides a wealth of data, including not just availability, but performance, utilization and more. This deep intelligence is instrumental in our being able to more proactively manage environments and spot potential issues before they have an impact on end users.”

Read the full interview.

Read more from Shuji Maruyama, Vice President, Net One Systems, and other MSPs in our “CA UIM Service Provider Spotlight, APJ Edition” white paper.

What will your reason be to choose CA UIM?

Deliver reliable and agile IT services through a unified monitoring and management solution.

IT infrastructure has evolved in the app economy. Is your monitoring platform ready?

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