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Telecom, rewritten by software.

With end-to-end software solutions from CA, telcos can accelerate their digital transformation.

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In the app economy, communication service providers combat commoditization and achieve growth through digital transformation.

Communication service providers, or telcos, are facing the dual threat of new competition from over-the-top (OTT) providers and a growing restlessness from their customers that are demanding expanded services with personalization. However, legacy systems and aging processes constrain resources for innovation and growth initiatives based on new technologies like cloud and software-defined networking (SDN).

At CA Technologies, we work with telcos to accelerate digital transformation so they can expand ecosystems, innovate faster, optimize investments and deliver the quality and security customers demand.

Operational excellence and quality drives value.

Rising customer expectations require CSPs as well as transforming enterprises to focus on providing operational excellence to drive innovation and growth. Meanwhile, traditional infrastructure must be maintained with lower costs while new ecosystems are built. CA helps CSPs reliably deliver new network-centric services, from order to activation, and leverage new technologies like software-defined network and cloud to improve the customer experience and create greater value.

  • Assure service quality across complex networks with carrier-class performance management. Explore
  • Ensure high-quality user experience across all channels. Explore
  • Use business-defined SLAs to proactively manage your hybrid infrastructure from a single console. Explore
  • Evolve your legacy enterprise visibility and continuously tune performance. Explore

Open up markets by leveraging new technologies and ecosystems.

To maintain leadership, telcos must look inside and outside of their organization to innovate services to increase revenue per customer and break into new markets. CA is helping telcos exploit new technologies and foster open yet safe collaboration for researchers and developers.

  • Maximize API ROI with an open, secure platform to extend digital offerings and reach new customers. Explore
  • Quickly create secure APIs to accelerate mobile and IoT development and extend your ecosystem. Explore
  • Get to know customers better through real-time user and app experience analytics. Explore

Improve access and security while reducing fraud.

Cyber security is a board-level strategic priority in the telecom industry. With CA, you can prevent attacks and keep privileged users from stealing sensitive data, all while providing the seamless access required to launch and expand services.

  • Provide branded, convenient access for employees, partners and customers across channels and apps. Explore
  • Prevent breaches and reduce exposure for privileged accounts across hybrid environments. Explore
  • Secure data and protect APIs across decentralized environments with policy-driven control. Explore
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Improve accountability and velocity throughout the software delivery lifecycle.

Telcos are increasing their reliance on DevOps and agile approaches to align investment with customer value and hit the accelerator on high-quality service delivery. CA works with CSPs to modernize application development and maximize efficiency by removing bottlenecks, scaling agile methodologies and providing the building blocks for a software development factory that can respond and deliver value quickly.

  • Ensure strategic alignment, manage your portfolio and maximize project ROI. Explore
  • Build an agile continuous delivery toolchain to boost collaboration, speed responsiveness and rapidly bring new functionality to market. Explore
  • Use DevOps to mitigate risks earlier, automate and virtualize testing and continuously release software. Explore
  • Unlock business value by integrating and optimizing mainframe systems. Explore
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