(formerly CA Mobile App Analytics)
Knowledge Base Articles
Cannot log in with "masteradmin" and "master1234!" after an AXA 16.4 H1 installation on CentOS.
A non-root user logging into CentOS causes various issues: AXA 16.4 H1 cannot login after an installation. And unable to connect to Postgres database. This will be fixed in a later release.
Last Update: 2017-05-15 Size: 83 kb Type: Knowledge Base Articles ID: TEC1663573
With AXA 16.4 installed and geolocation enabled, a user's application unexpectedly exits out when the "Location Permission" is denied.
When clicking no to "Allow Access to your location", the customer's application exits unexpectedly. Contacting Support to receive an updated SDK should resolve the issue.
Last Update: 2017-05-05 Size: 83 kb Type: Knowledge Base Articles ID: TEC1022076
Getting "Kibana is currently unavailable" error when trying to access Data Studio in CA App Experience Analytic
This is a known issue in Kibana. If the user logs off and logs back in on the same browser, the user cookie is not getting reset and Kibana runs into access issue.
Last Update: 2017-04-02 Size: 83 kb Type: Knowledge Base Articles ID: TEC1687903
Unknown crash types for iOS mobile app version 8.2.1 in CA AXA 16.4.
The reason for not symbolicating these particular crashes is not due to the way that we upload/handle .dSym files. In the current symbolization, we only symbolicate crashes from Application space/threads. An enhancement will be added in later versions.
Last Update: 2017-03-02 Size: 83 kb Type: Knowledge Base Articles ID: TEC1701588
Unable to upload a dSYM mapping file in AXA
The current dSYM file size limit is 50MB, so the upload will fail if the file size exceeds that.
Last Update: 2017-02-21 Size: 83 kb Type: Knowledge Base Articles ID: TEC1606145