CA Software Asset Manager Supportability Matrix
CA SAM 4.0.x to 4.2.x Supportability Matrix
Last Update: 2017-07-30 Size: 9 kb Type: Product Status
CA Software Asset Manager Fix Strategy
Last Update: 2017-06-12 Size: 8 kb Type: Product Status
CA Service Management Solution Roadmap, October 2013
Last Update: 2013-11-12 Size: 8 kb Type: Product Status
Analysis of CA IT Asset Manager - Software Asset Manager Catalog Update Logs
Last Update: 2016-12-12 Size: 8 kb Type: Recommended Reading
CA Software Asset Manager Release 4 Upgrade Manual
Last Update: 2016-05-02 Size: 8 kb Type: Recommended Reading
How to Synchronize CA APM Data with an Existing CA SAM Instance
Last Update: 2013-08-19 Size: 8 kb Type: Recommended Reading
CA Software Asset Manager r12.7 ER Diagram
Last Update: 2013-01-27 Size: 8 kb Type: Recommended Reading
CA Software Asset Manager Documents
CA Software Asset Manager Administration Manual
Last Update: 2012-10-22 Size: 11 kb Type: Recommended Reading
Solutions1 results - View All
Problems1 results - View All
Knowledge Base Articles
CA Software Asset Manager and Java requirements
Does the SAM server require Java to be installed in order for the application to function?
Last Update: 2017-08-17 Size: 83 kb Type: Knowledge Base Articles ID: TEC1365032
When running Compliance in CA Software Asset Manager downgrade path are not being applied.
I am running Compliance in CA Software Asset Manager. The downgrade paths are not being applied correctly.
Last Update: 2017-08-16 Size: 83 kb Type: Knowledge Base Articles ID: TEC1349739
Upgrading a new SAM server. Unable to apply the
SAMImportExport.exe from the APM 12.9, C4 patch.
TheSAMImportExport.exe errors with: "The upgrade patch cannot be installed by the Windows Installer service because the program to be upgraded may be missing, or the upgrade patch may update a different version of the program...
Last Update: 2017-08-07 Size: 83 kb Type: Knowledge Base Articles ID: TEC1580344
We recently upgrade from SAM 4.1.5 to SAM 4.2.2. We have a new cron job, process queued requests, and it's set to disabled.
Should it be enabled?
Do we need to enable the process queued requests cron job?
Last Update: 2017-08-03 Size: 83 kb Type: Knowledge Base Articles ID: TEC1083444
Who is responsible for maintaining the Operating System table?
Under Organization - Master Data - Devices - Operating Systems. many of the records have a remark that the 'Record was created during update to v3.6.5.'
Last Update: 2017-08-02 Size: 83 kb Type: Knowledge Base Articles ID: TEC1362737