CA Workload Automation iDash Compatibility Matrix
Certified - In addition to normal support, vendor product has been tested and is certified
Last Update: 2017-05-21 Size: 44 kb Type: Product Status
CA Workload Automation Fix Strategy
Last Update: 2016-09-23 Size: 12 kb Type: Product Status
Documentation - Current Release Documentation >440 results - View All
Knowledge Base Articles
iDash 11.4 Admin tool performance
Since upgrading our production iDash environment to 11.4 we have noticed that the Admin tool is slow to launch. It takes around 120 seconds to log in. Previously it only took a few seconds.
Last Update: 2017-05-24 Size: 83 kb Type: Knowledge Base Articles ID: TEC1334527
Can iDash SLA Alerts Be Automatically Suspended When The Job is ON_HOLD/ON_ICE?
Is there a way to configure an iDash SLA where it will not send alerts when the target job for the SLA is placed ON_HOLD/ON_ICE?
Last Update: 2017-05-15 Size: 83 kb Type: Knowledge Base Articles ID: TEC1423666
Dual Server configuration showing different statuses for SLA with CA7 jobs
iDash for ca7 customers with a primary and secondary server may run into issues where they see different sla statuses on each server or false alarms are being generated by one server when the other shows the correct status.
Last Update: 2017-05-08 Size: 83 kb Type: Knowledge Base Articles ID: TEC1762868
Enabling Debug level logging on EEM in iDash
A customer may be experiencing authentication or authorization issues in iDash connected to an EEM instance and may need to provide Support with more in-depth logging to troubleshoot the issue.
Last Update: 2017-05-03 Size: 83 kb Type: Knowledge Base Articles ID: TEC1609509
How to Enable Debug Tracing on JFM Communications from CA7
A customer may be seeing latency in events showing up from CA7 in the iDash interface and need to enable debug level tracing for Support to troubleshoot.
Last Update: 2017-05-01 Size: 83 kb Type: Knowledge Base Articles ID: TEC1832406