To support digital transformation imperatives, organizations are increasingly exploring DevOps style approaches for the continuous delivery of high quality software. Essential for DevOps success is measuring the effectiveness on new processes in a business context, but lacking clear guidance, practitioners often fall back to technology diagnostics, vanity metrics or metrics that are too easily collected.

This paper describes what’s required to build a comprehensive DevOps metrics program, including: what not to measure (metrics anti-patterns), new continuous delivery metrics, targets and initiatives, metrics scorecard approaches, and critical people and culture considerations.