CA in Challengers Quadrant of 2018 Gartner Magic Quadrant for NPMD

CA continues to deliver a converged and comprehensive NetOps experience enabling exceptional customer experiences.

Recently Gartner published the 2018 Gartner Magic Quadrant for Network Performance Monitoring and Diagnostics, rating CA’s network monitoring software in the challengers quadrant.

The Network Operations and Analytics platform, which is comprised of CA Spectrum for fault and event management, CA Performance Management for infrastructure performance monitoring, CA Network Flow Analysis for flow monitoring, CA Application Delivery Analysis for packet monitoring, CA Virtual Network Assurance for SDN/NFV monitoring; all converged into a one network operations dashboard experience was rated favorably and has improved in completeness of vision, leading the challengers and moving closer to the leaders quadrant.

Gartner recognizes CA’s ability to commit and deliver requested enhancements as above average, sees a marked increase in user satisfaction and an improvement in interoperability with APIs, allowing the ingestion of third-party data and the ability to incorporate third-party analytical engines outside of the CA suite of products. We believe this is a great testament to our continued commitment and investment to the network monitoring portfolio.

CA continues to deliver a converged, full-stack NetOps monitoring experience

CA has moved quickly to address dynamic market changes and challenges IT faces when monitoring modern networks along with traditional infrastructure. The analyst community expects a converged network monitoring experience for the entire stack that delivers faster root cause analysis, streamlined workflows and an improved customer experience and CA continues to evolve its network monitoring software to meet these expectations.

For Network Engineers and Architects responsible for network transformations, who need to assure uptime for thousands of applications and deliver network services in a matter of minutes; the importance of a converged, full stack, NetOps monitoring experience for both traditional and new modern networks is more important than ever before.

Just as important is the ability to customize your monitoring experience and design your single pane of glass the way you want; using out-of-the-box single panes or design your own thru Open API features and as well as a flexible single pane interface to build your reports on systems, apps and end-user experiences.

CA continues to lead in comprehensive coverage across traditional and SDx

Our networks of today not only need a full stack network monitoring strategy but so do the new software-defined networks of tomorrow. In the service provider world, it is not unheard of to have 3-minute SLA’s for virtual network service delivery. From the customer request, to provisioning to billing for that service.

Now that SDN is shifting from Service Providers to the enterprise, we see Software-defined Data Center (SDDC) and SD-WAN use cases emerging. Where opinions of orchestration systems will make dynamic changes to the network and resources based on application demand. Our days of “set it and forget it” network administration is over.

In response, CA understands that NetOps needs the ability to integrate fault along with deep visibility into the network thru flow and packet analysis to understand the entire stack’s impact on the customer experience. Deep visibility relies on “in-context” diagnostics to troubleshoot not only the physical but now the new virtual or logical network devices or components. This delivers the ability to triage deep into that one context with minimal clicks, removing the noise and improving triage steps and faster time to resolutions.

Advanced analytics = improved operational intelligence and automation

When you have deep visibility into every aspect of how your network is performing, you can take that data to the next level and drive automation along with actionable insights for a superior customer experience. Combine that with flexible visualizations, a simplified collection mechanism and viewing all this data “in context” and you have a very good “state of your network”.

CA understands that our customers need the ability to “control the network” based on the state of the network. CA continues to innovate in network analytics to help troubleshooting or prevent an upcoming outage based on previous data analyzed. Automate the manual triage steps, find the problem to the outage and finally, automate the resolution to that outage.

CA’s monitoring history positions you for modern network monitoring success

In the 2018 NPMD Magic Quadrant report, Gartner recognized CA Technologies’ advancements in addressing new networks, devices and end points such as SDN and SD-WAN because we understand that these modern technologies are not only rapidly gaining in popularity but bring a new complexity for network operations team that has not been seen before in the network world.

Now that Wi-Fi is the new LAN and enterprise workloads are moving to the clouds, CA understands why it is so important to deliver traditional and new SDN monitoring across the entire stack.  Not only because we have to get away from swivel chair monitoring with multiple admin tools but to view and correlate all network activity spanning numerous technologies; across the underlay and overlay layers and use cases – but do it all in one context and in one dashboard – scaling up and across the old and new network.

That also means being able to map the relationships and topologies for newly created services faster, correlate a network service outage to the customer experience; not just down to an interface on a device.

CA is extremely proud of its 20+ years of monitoring experience along with our growing SDN/NetOps Partner Ecosystem. The trust we have built with our customers enables them to reliably “future-proofed” their networks with confidence.

We continue to close the gap and believe we have the right strategy to win in the application economy. The Network Operations and Analytics team from CA continues to look towards the horizon for new innovative ways to address NetOps challenges, network performance and a reliable customer experience.


Magic Quadrant for Network Performance Monitoring and Diagnostics, Sanjit Ganguli, Vivek Bhalla, Pankaj Prasad, February 21, 2018

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability


Jeremy is a Sr. Product Marketing Manager for a variety of Agile Operations solutions at…


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