DevOps makes employees happy

Adopting a DevOps strategy makes employees happy. Happy employees are more productive and help the business perform.

If you could make an organizational change that both increased employee satisfaction and also boosted productivity, would you do it? It’s an easy question because most reasonable professionals would not hesitate to answer “yes”.

And for good reason, as study after study has shown the link between a happy workforce and increased productivity, happier customers and improved business performance metrics across the board.

The goal of any department—including IT—should be improving the overall performance of the business. Of course, one way that IT organizations can improve business performance is by migrating to a practice of DevOps. The benefits of increased application velocity, reduced downtime and faster time-to-market associated with DevOps are well-documented, including in the recently published 2016 State of DevOps report.

Yet, despite the established benefits of DevOps, a majority of companies are only just beginning their journey. According to Gartner, just 25% of Global 2000 organizations are predicted to employ a DevOps strategy in 2016. Since DevOps has been around for the better part of a decade, it stands to reason that there are challenges—perceived or real—in the way of adopting a strategy with such clear benefits.

These challenges are not always technological; rather they are “soft” factors related to people, process or organization. In fact, in this webinar, Gartner states that for 50 percent of companies “people issues” were the biggest challenge for an organization’s expanded use of DevOps.

However, according to respondents of the 2016 State of DevOps Report, employees of organizations that are further along in their DevOps implementation are actually happier than their counterparts at less evolved companies.

In fact, the study found that employees in high-performing DevOps teams were:

  • 2 times more likely to recommend their organization to a friend as a great place to work, and
  • 8 times more likely to recommend their team to a friend as a great working environment.


This is a significant finding, as research has shown “companies with highly engaged workers grew revenues two and a half times as much as those with low engagement levels. And [publicly traded] stocks of companies with a high-trust work environment outperformed market indexes by a factor of three from 1997 through 2011.”

It’s pretty simple. Adopting a DevOps strategy makes employees happy. Happy employees are more productive and help the business perform.

While any change can seem daunting, these results show that DevOps actually has a positive impact on employee satisfaction. Rather than letting people be a barrier to DevOps adoption, the 2016 State of DevOps report suggests that people should be a reason to move to DevOps sooner than later.

To learn more, tune into the Maturity Metrics – Analyzing the 2016 State of DevOps Report webcast featuring Gene Kim, co-author of “The Phoenix Project,” and CA’s Aruna Ravichandran on July 13 at 1 p.m. ET. Click here to register for the event.


Brendan is director of solutions marketing at CA and is responsible for advocating topics such…


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