Application Performance Management 

To DevOps or to NoOps is no longer the question

With the results of the global study on DevOps hot off the press, the question now turns to what makes you a DevOps leader versus a laggard.

The question of whether to DevOps or to NoOps is no longer the issue for enterprises, according to the latest research from Vanson Bourne commissioned by CA Technologies. Compared with last year’s results, 88 percent of 1,425 respondents this year said they have adopted DevOps or plan to versus only 66 percent a year ago.

Leaders in the application economy recognize the critical need for DevOps. Almost half (49 percent) of leaders have adopted DevOps within their organization compared with 6 percent of laggards. On the flip side, 55 percent of laggards said they would never adopt DevOps compared with just 4 percent of leaders.

Furthermore, 58 percent of leaders measure DevOps success through external business-centric metrics such as time to market and customer experience versus 26 percent of laggards. The result is reversed for internal metrics with only 41 percent of leaders measuring DevOps success in this way compared with 58 percent of laggards.

Achieving success externally

Time-to-market and customer experience are critical to surviving and thriving in the application economy. Does your company’s DevOps strategy allow you to not only survive but thrive on these benchmarks for success? Here’s how DevOps can become your winning strategy and take your company from good to great.

Get to grips with the tools

To get there, you need to ensure you have the right tools in place. Application performance monitoring was identified as the number one essential tool for DevOps success by 38 percent of survey respondents. In the user-centric application economy, you can’t afford to have a customer-facing app go down. It’s only too easy for a customer to delete your app from their mobile device and move onto the next one. To build customer loyalty, APM is essential.

Not only can DevOps help you deliver the best user experience possible, it also benefits your company by increasing the frequency of deployments of your software and/or services. This was cited as the top DevOps benefit that 46 percent of enterprises said they have already seen and a further 44 percent expect to see it.

Want some more incentive? Almost all (94 percent) of line of business executives in the application economy survey said they are facing increasing pressure to release applications more quickly. Last year, respondents said they developed  an average of six internal and six external applications.

To help you with this, CA Technologies has a suite of products available:

  • CA Release Automation
  • CA Application Test
  • CA Service Virtualization.

 

These tools can help organizations enable continuous delivery through fast, stable and secure application releases.

The benefits to organizations adopting DevOps include:

  • Reduction of manual effort required to accelerate complex, muti-tiered deployments
  • Scalability across large enterprise environments securely and reliably
  • Investment protection in existing tools.

 

Not convinced? Whether or not you’re planning to attend CA World, we have some compelling customer case studies at the DevOps Center that might sway your opinion. There, you can learn more about how:

  • ING Bank products are getting to market in just a few days
  • Nordstrom successfully bridged the gap between Dev. and Ops’ teams
  • Molina Healthcare is able to launch applications 50 percent faster
  • ANZ Bank transformed Dev. and Ops’ culture and communication
  • Acxiom is measuring the health of their customers’ experience.

 

The people factor

Tools are only a small part of the DevOps equation. Asked what their expected DevOps investments over the next year as part of their implementation of DevOps would be, only 30 percent of respondents said new tools. The top priority this year for 63 percent of respondents is hiring new resources with necessary skills compared with 53 percent in 2013.

New this year, 51 percent of companies said they are engaging with a consulting firm with DevOps practice. Redesigning processes and training for development and operations personnel also ranked highly with 51 percent and 46 percent respectively saying they expect to make these DevOps investments over the next year. While tools are important, the working combination of people, process and technology ultimately determine the success of a company’s DevOps strategy.

Despite the need for greater collaboration between development and operations teams being identified as the number one driver for DevOps adoption last year, it fell far down the list with only 25 percent of respondents seeing it as a DevOps demand driver.

Balancing your investments

While tools fell far down the list of estimated DevOps expenditures, 42 percent of companies said the driving need for DevOps is the need to improve quality and performance of applications.

As for challenges and obstacles, 27 percent identified organizational complexity with too many departments involved and too many interdependencies as an obstacle to implementing DevOps in their organization. A further 25 percent said roles and responsibilities across Dev and Ops not being aligned was another roadblock to DevOps.

As with many technical implementations, security or compliance concerns and ROI ranked as the top obstacles with 28 percent and 27 percent of companies listing these.

From these responses, it’s clear that there needs to be an overall implementation strategy that leaves room in the budget to invest in new tools but also to fund the human resources element that is crucial to DevOps success. Essential too will be solid outcome focused business cases, together with actionable metrics to drive improvements.

Determining your benchmark for success

To DevOps or NoOps is yesterday’s question. Today’s is what are you doing about it. I hope I’ve given you some insight into how you can start.

To read the full results from this year’s global survey on DevOps, download the report, “DevOps: The Worst-Kept Secret to Winning in the Application Economy.”

What the experts say

If you want to learn more, why not attend CA World where you can hear from the customers mentioned above as well as thought leaders, including CA CTO John Michelsen as well as Gene Kim, who is regarded by some as the father of DevOps.

Download the DevOps program guide and find out more about how to register today.


Aruna Ravichandran is vice president of DevOps Solution Marketing and Management at CA Technologies, responsible…

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