Our early New Year’s toast to you: Maintenance delivery made easy!

Everyone likes ringing in the New Year. At CA, our early New Year’s toast to you is maintenance delivery made easy.

As part of our ongoing Mainframe strategy, CA Technologies now offers a new maintenance delivery service: CA SMP/E Internet Service Retrieval. This new delivery method uses the IBM SMP/E RECEIVE ORDER command to acquire CA Mainframe product maintenance over the internet by securely submitting an order for PTFs and HOLDDATA to a remote CA Technologies server.

This service can reduce hours of maintenance time to just minutes, making your system programmers more productive and allowing them to focus on higher value tasks. “This capability has drastically reduced the time and effort needed to find and download updates. Best of all, it is easy to use!” said Rob Capel, Senior Operating System Programmer, Sentara Healthcare.

CA SMP/E Internet Service Retrieval:

  • Eliminates time-consuming fix searches and the need to select maintenance manually through CA Support Portal
  • Automates delivery of CA maintenance directly to your mainframe
  • Fulfills orders based on the status of your SMP/E environments
  • Enables scheduling of maintenance downloads
  • Facilitates an easier installation of CA Recommended and Preventive service


With the CA SMP/E Internet Service Retrieval, you can acquire maintenance on demand or can schedule an SMP/E job to run regularly. The CA Order server supports the IBM-documented order types, which include: ALL, APARS, CRITICAL, HOLDDATA, PTFS, and RECOMMENDED.

If you are an existing CA Chorus™ Software Manager customer, you can also use this new service to download maintenance and dramatically reduce the time needed to download PTFs.

Get a head start on the new year here! CA SMP/E Internet Service Retrieval Documentation.



David Stokes
David Stokes is Vice President & Business Unit Executive for CA's Mainframe business unit. David…


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