Infrastructure Management 

Are portals within portals holding your hybrid cloud back?

Key ingredients of a true, award winning single pane of glass monitoring for today’s hybrid cloud environments.

Today’s cloud and dynamic based infrastructures provide the agility businesses need to deliver differentiated customer experiences through software applications. But due to the adoption of these dynamic technologies, IT infrastructures are becoming increasingly hybrid and complex in nature. The need for a single pane of glass to monitor all the moving pieces across cloud and traditional IT infrastructures has never been higher. It could literally make or break your cloud initiatives. Per a recent survey by EMA Research, 31 percent of the enterprises declare integration of management and monitoring tools a pre-condition for successful hybrid cloud adoption.

Having a single view into your clouds (multiple or hybrid), containers and traditional IT Infrastructures can help you resolve issues faster and reduce the complexity of adopting new technologies. EMA Research recently awarded CA Unified Infrastructure Management (CA UIM) amongst the top solutions in the single pane of glass for hybrid cloud and container-based environments category.

There might be many vendors out there, claiming to provide a single pane of glass but most offer multiple products glued together that provide a “portals within portals” experience which increases complexity and management overhead. So what are the key elements to the right approach? Below are a few that make CA UIM stand out:

  • Comprehensive coverage through a single architecture: The sheer amount of technologies and services that power today’s modern infrastructures is staggering. Multiple types of cloud services, containers, server less computing, hyper-converged and Big Data technologies are often running alongside traditional IT infrastructures in today’s digital businesses. Your monitoring solution needs to cover these technologies in terms of breadth and depth through a single architecture. This eliminates the time spent on implementing, managing and integrating multiple tools.  In addition, your solution needs to have an open, extensible architecture for meeting the unique needs of your infrastructure.
  • Intuitive, unified views & work flows: In the past, IT solutions were inherently complex to use. Since technical folks were expected to use it, it was considered ok if they were not that intuitive to use. Nowadays the role of IT is shifting to a more generalist, innovation centric role. The expectations from them have never being higher. Today’s IT operations teams cannot afford to use complex tools that slow them down. To keep their business competitor, operations team need to resolve issues and deploy new technologies faster. Leveraging unified application or infrastructure centric views help identify issues rapidly across new and traditional infrastructures, and using a single, unified solution lowers the learning curve for new technologies while speeding adoption.
  • Contextual Operational Intelligence: Due to the dynamic nature of today’s modern infrastructures and the volume of transactions that go through these system, it’s difficult for IT teams to track issues. Additional intelligence to resolve these issues. Leveraging contextual log analytics can help resolve issues faster by providing a list of relevant events which might have impacted user experience. Similarly, contextual fault analytics can perform alarm suppression and identify root causes and save IT teams a lot of headaches.


Do you have a single pane of glass for traditional IT and cloud monitoring? Sign up for a free trial for CA UIM as part of our a Digital Experience Insight platform.

Umair Khan is a principal product marketing manager at CA Technologies for the company’s agile…


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