Certification

Award, CA Support, Certification, Customer Experience, Customer Success, General

The secret to customer support excellence? Self-awareness

By Dayton SemerjianMay 4, 2015

Modern Software Factory Hub

Your source for the tips, tools and insights to power your digital transformation.

RECOMMENDED

Low-Code Development: The Latest Killer Tool in the Agile Toolkit?What Are “Irresistible” APIs and Why Does Akamai's Kirsten Hunter Love Them?Persado's Assaf Baciu Is Engineering AI to Understand How You Feel