Why IT teams need to adopt an agile approach to infrastructure monitoring now

Growing business and user expectations coupled with the rise of complex hybrid infrastructures demand an agile approach to IT monitoring.

Software based applications are disrupting and transforming every industry. Everything is driven by connected applications that run on numerous different devices systems and networks, as well as on premise and cloud-based infrastructures. The traditional ways of using multiple, disconnected and complex IT infrastructure monitoring tools won’t cut it anymore. It’s time for IT monitoring to get as agile as development. Here’s why.

Users are redefining the term “always-available”

Both customers and internal business users have high expectations for the applications they use to get their work done or the brands that they interact with or buy from. Users not only expect the applications to be available twenty-four seven, but also have a really low tolerance for slow responses.

For the most part, it is very easy for consumers to switch to a competitor. Business applications are also readily available through try and buy, so employees can skip IT altogether to get access to applications.

The infrastructure fuels application performance and can help organizations keep both their external and internal users engaged. To ensure an optimal application experience, IT needs to proactively manage its performance by identifying and resolving issues quickly before user experience is affected.

Businesses want to adopt new technologies not more management tools

In today’s application economy, companies need to constantly adopt new technologies and processes.  Newer technologies like cloud and big data can provide strategic benefits to companies that can quickly adapt them. However, these technologies typically bring in more complexity and tools.

IT cannot afford to keep amassing multiple monitoring tools to manage new elements of their infrastructure. This hampers their ability to resolve issues faster and slows down adoption due to configuration, implementation and integration of new tools. Having a single, unified and scalable monitoring solution can accelerate adoption and ensure rapid time to value of new technologies and applications.

Ever changing user needs require rapid application deployments

Businesses want to deploy new applications that deliver new experiences and at the same time want to make sure existing applications provide support for newer channels such as social or mobile.  IT operations teams need to balance the speed and quality of these new deployments and using multiple tools will hinder deployments since each tool needs to be configured.

Similarly if the existing tool set is not easy to use, doing deployments at scale can take a lot more time. To make everyday management tasks easier and faster, IT Ops teams need to consolidate their monitoring tools so they can standardize configuration across various infrastructure elements and have intuitive workflows in place.

At CA Technologies, we are committed in helping our customers make big strides in their quest for agility. We recently announced the latest release  of our agile operations solution, CA Unified Infrastructure Management which now includes enhanced monitoring and analytics capabilities that can help IT more proactively manage the performance of their systems and infrastructure. For more information, watch the video here.

Umair Khan is a principal product marketing manager at CA Technologies for the company’s agile…


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