Área geográfica: Norteamérica
With the Salesforce.com integration, [CA Agile Central] shows us the status of defects as well as the customers who reported them. This allows us to tackle the high-profile defects first and make sure our support team can close the loop with customers quickly.
, Development Director , Aternity
Providing End User Experience Management solutions to Global 2000 organizations, empowering them with user-centric, proactive IT management capabilities that dramatically reduce business disruptions and increase user productivity.
Limited visibility of work in progress. Lack of shared views across teams. Team dissatisfaction with previous agile project management solution.
CA Agile Central Unlimited Edition.
Improved visibility into their work gives teams more flexibility to prioritize, adjust and realign commitments as needed, and helps streamline the defect-handling process and support-case resolution.