CA Application Performance Management (CA APM) allows business services delivery across physical, virtual, cloud and mainframe environments. It provides access to integrated UX data to help you prioritize problem resolution and manage SLAs. The largest, most innovative global organizations use CA APM to manage the applications they rely upon to drive revenue and strengthen their brand while making every transaction a loyalty-building interaction.
CA Services helps you implement CA APM so you can improve IT service, align IT and business and drive efficiency. CA Services helps you configure CA APM to your needs so you get the right metrics, at the right time, to make better management decisions.
CA Services helps you get the most from CA APM, allowing you to optimally monitor the UX in real time, triaging performance issues and evaluating user impact. CA Services can assist you with determining how to use the data to improve the design and architecture of your applications, for a lower down time and faster response time. CA Services works with you to identify and document requirements and establish a metrics baseline to measure improvements in service delivery and processes. Using a phased approach, CA Services experts guide you through the process, utilizing best practices developed over thousands of engagements.
CA APM relational database services (RDS) with SAP® Extended Diagnostics provides a fixed-price approach for in-production monitoring. All deployments include standard features, with available options packages. CA Services helps you rapidly deploy the solution, starting with foundation services to speed deployment while acceleration services can help you extend the value of CA APM.
CA APM foundation services implement and configure base functionality. It provides an extensible, modular architecture with a common framework for delivering a range of application performance management.
It offers end-to-end monitoring of all transactions for an application, modeling of the infrastructure to support incident triage and root-cause diagnoses and monitoring of both websites and UX. Foundation services provide detailed internal application monitoring end-to-end and visualization of real-time application health and performance data through dashboards. They also enable visualization and reporting for internal application metrics.
A typical CA APM foundation services deployment consists of:
Acceleration Services extend the value of your solution and include: