Sicredi Improves IT Services Management with CA Service Assurance
Zone géographique: Amérique latine
Secteur d’activité: Finance
With the CA Service Assurance solutions, problems are handled in a more agile or proactive way.
Juliano Murlick
, IT Infrastructure Manager , Sicredi
Business
Sicredi is one of the largest cooperative credit systems in Brazil, with operations in 10 states, 1,125 offices and 1.8 million members.
Challenge
Sicredi’s monitoring platform was based on disparate tools, which resulted in duplicated and uncorrelated events. This made it harder to resolve problems impacting business services.
Solution
Sicredi adopted a CA Service Assurance solution based on CA Spectrum, CA eHealth, CA Application Performance Management and CA Network Flow Analysis.
Benefit
Sicredi can now manage its IT services in an integrated way with visibility of all components. This means it can quickly detect the root cause of problems, resulting in reduced mean time to repair.
Featured Products
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CA Spectrum®
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CA eHealth®
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CA Application Performance
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CA Spectrum®
Performances élevées et disponibilité continue grâce à une analyse avancée de la cause première.
Explorer >CA eHealth®
Anticipez l’impact métier sur la base d’une analyse en temps réel des performances.
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CA Application Performance
Management
Comblez vos utilisateurs, distinguez votre entreprise et protégez vos experts.
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