CA Services helps you get the most from CA APM, allowing you to optimally monitor the UX in real time, triaging performance issues and evaluating user impact. CA Services can assist you with determining how to use the data to improve the design and architecture of your applications, for a lower down time and faster response time. CA Services works with you to identify and document requirements and establish a metrics baseline to measure improvements in service delivery and processes. Using a phased approach, CA Services experts guide you through the process, utilizing best practices developed over thousands of engagements.
CA APM relational database services (RDS) with SAP® Extended Diagnostics provides a fixed-price approach for in-production monitoring. All deployments include standard features, with available options packages. CA Services helps you rapidly deploy the solution, starting with foundation services to speed deployment while acceleration services can help you extend the value of CA APM.