CA Service Desk Manager Video

This video explores the mobile and automation capabilities of CA Service Desk Manager that drive increased productivity of end users and Support analysts, as well as increase their satisfaction with IT. Learn about many various mobile features including ticket creation, queue management, task approvals and collaborative self-service. Also dive into innovative automation change management capabilities that enable analysts to focus on more business impactful tasks. And finally, see how you can prove your business value with dashboards and analytics.