PSD2 is a catalyst for digital transformation, there can be no doubt. The conversation has moved on from competition to collaboration and as everyone jostles for a position in what is the beginning of institutional change, do banks have a clear picture of where they stand, where they want to be and how to get there? There are a few with their heads in the sand but is the overall picture one of positivity, or one of resignation?
It marks a new era in not only serving customers and creating new and innovative services and products, but the beginning of a different way of thinking, a different approach to decision making, to collaboration and partnerships. It affects the inherent culture within the banking industry and generally creates a more agile way of being in business. Are banks up to it?
This paper, produced by Finextra in association with CA Technologies, addresses key questions in the run-up to implementation