With CA Transaction Manager, we can dedicate our time to improving the customer experience without worrying about availability or internal resource levels.
, Business Developer , Eurocard
Eurocard is a card company in the Nordic market for private and business cards, and aims to encourage businesses and individuals to be able to carry out payments safely, efficiently and conveniently.
Eurocard needs to make it as easy as possible for customers to shop online, while protecting against fraud. With a high abandonment rate for online card purchases, they needed a change to simplify the payment experience.
CA Transaction Manager has provided Eurocard with an additional authentication layer since 2005, safeguarding millions of transactions a year. To simplify ongoing management, Eurocard switched to a SaaS version in early 2014.
Eurocard has been able to improve the online shopping experience by simplifying the authentication process for customers. This has reduced the card transaction abandonment rate, enhances customer experience and enhanced revenue generation.