Application Management Services from CA Technologies move beyond the traditional incident management and administration of your CA software to help you innovate, not just maintain. Application Management Services provide a holistic, tiered approach that can help align IT with business outcomes delivered in an “as-a-service“ consumption model.
CA provides an SLA-based service to meet your business needs and support levels. CA Services professionals can maintain, enhance and manage your CA solutions to maximize the value of your investment and free up your team to focus on business critical initiatives.
In the fast paced application economy, organizations may face challenges in onboarding new technologies and keeping IT aligned with business strategies. Expectations and demands are high, and the pressure to deliver innovation doesn’t go away. In order to deliver value to the business, you may need to address such daily challenges as:
Application Management Services from CA Technologies provide a flexible engagement model that enables you to focus on what’s important to your business. Whether your CA solutions are in the cloud or on-premises, CA professionals can deliver a wide range of services, from production support to value-driven solution enhancements. Some customers may just require administrative and operational assistance, while others may seek an enhanced service that includes tasks such as: