Application Management Services from CA Technologies provide a flexible engagement model that enables you to focus on what’s important to your business. Whether your CA solutions are in the cloud or on-premises, CA professionals can deliver a wide range of services, from production support to value-driven solution enhancements. Some customers may just require administrative and operational assistance, while others may seek an enhanced service that includes tasks such as:
- Proactive application monitoring
- Health checks
- Implementation and solution enhancements
- Architectural guidance
- Packaged work products
- Supplementary support
Additionally, you will have the advantage of access to CA product experts across the organization, from services, education, support, product management engineering and more. Whatever your need, CA Services can provide the level of attention you require, all backed up by ITIL-compliant processes, service level agreements and a dedicated technical service manager.