“Card security is our number one priority. By partnering with CA Technologies we are adopting proven fraud prevention technologies while ensuring customers receive a responsive and rewarding service,” said product manager Matthias Minar, Hanseatic Bank. “We chose this solution based on CA Technologies strong domain expertise as the original co-creator of the 3-D Secure protocol with Visa to help prevent eCommerce fraud. This next-generation authentication solution is also immensely adaptive, giving the bank the flexibility to tailor the fraud rules for different groups of customers.”
Hanseatic Bank is one of the fastest-growing issuer of credit cards in Germany. With a 35 percent increase from 2013, the bank is experiencing explosive growth and aims to curtail fraud loss, while maintaining a positive customer experience. CA’s SaaS-based multi-layered authentication solution includes CA Transaction Manager to facilitate the implementation of the Verified by Visa 3-D Secure program and CA Risk Analytics to assess card-not-present (CNP) payment transactions in real time and determine the likelihood of fraud.
“Finding the balance of strong security and a transaction process that doesn’t inconvenience the customer has been a business challenge since the first online transaction,” said Doc Vaidhyanathan, vice president, product management, CA Technologies. “Our award-winning technology is in use by the world’s largest card issuers and touches more than 150 million cardholders. It offers powerful and configurable neural-network authentication models that enable zero-touch fraud prevention capabilities resulting in a positive cardholder engagement.”
About Hanseatic Bank
Hanseatic Bank is a private bank based in Hamburg and operating throughout Germany. Founded in 1969 as a consumer credit institution to finance goods purchased by Otto Versand customers, it was converted into a chartered universal bank in 1976. The major French bank Société Générale acquired 75 percent of the shares in Hanseatic Bank in 2005, with the Otto Group continuing to own a 25 percent stake. The bank specializes in its four core businesses: consumer credits, deposit-taking, insurance and receivables management.