CA Technologies GIS Increases Efficiency and Improves User Experience with CA App Synthetic Monitor
Area geografica: Nord America
Settore: Tecnologia
CA Technologies creates software that fuels transformation for companies and enables them to seize the opportunities of the application economy.
Challenge
CA Technologies has adopted SaaS-based models for nearly 200 business applications, including its CRM and ERP systems, which are used by 11,000 users across the globe. Ensuring optimal performance of business-critical applications is vital to safeguarding high levels of productivity and customer service.
Solution
In order to have full visibility and be able to optimize the performance of its SaaS applications, CA Technologies GIS implemented CA App Synthetic Monitor in 2013. By providing meaningful alerts and reporting, the solution has helped CA Technologies GIS to proactively address issues to improve the user experience.
Benefit
Better application monitoring and performance have not only helped increase efficiency and agility for CA Technologies GIS, it can now proactively manage and enhance the experience for users globally, which will help the organization to maintain high levels of customer service.
With CA App Synthetic Monitor, we can monitor and improve the user experience using fewer resources, which helps maintain high levels of customer service and increases our business agility.
Deven Shah
, Senior Director, IT, Tools and Automation Team , CA Technologies GIS
Learn more about the CA Technologies success story.
Featured Products
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CA App Synthetic Monitor
Monitorare proattivamente le performance di app e siti web con un monitoraggio sintetico always-on.
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CA App Synthetic Monitor
Monitorare proattivamente le performance di app e siti web con un monitoraggio sintetico always-on.
Scopri come >