Maintaining and operating the mainframe platform while developing talent and resources within your team is a requirement, not a luxury—you need to be planning for the changing workforce. M3A Services can help fill that skills gap and strengthen your knowledge base with confidence and predictability.
CA mainframe experts deliver operational, administrative, development and implementation expertise to keep your mission-critical mainframe tools up and running. With a customer engagement framework that simplifies budgeting, reduces risk and drives innovation and improvement, our skilled resources can deliver a wide range of services beyond typical incident management and administration. Our experts also provide education and training for your staff to help develop and mentor the next generation of mainframers. M3A Services for implemented CA products provide:
Measure – Establish a performance baseline that is used to measure and track production environments
Monitor – Deliver daily monitoring activities within the production environment of your CA Mainframe solution
Manage – Provide day-to-day administration and operational tasks and system functions of your CA Mainframe solution to ensure expected performance levels are maintained
Alert – Deliver assistance with events requiring immediate technical attention that provides integration of CA Support and Services
M3A Services are available for most mainframe products including:
- CA IDMS™
- CA Datacom®
- CA Top Secret®
- CA ACF2™
- CA Endevor® Software Change Manager
- CA Workload Automation
- CA SYSVIEW® Performance Management
- CA View®/CA Deliver™
- CA OPS/MVS® Event Management and Automation
- -IBM Core products; z/OS®, CICS®, Db2®, RACF®, IMS™ and others
Product and Solution Healthchecks
CA Services professionals review your current product and solution configurations and interview IT staff to assess targets versus actual results for implementations, product usage, roll-out procedures, use cases and configuration options. Healthchecks provide documented technical findings and a prioritized plan for improving your current CA Technologies product and solution implementations.
Product and solution healthchecks include green-, yellow-, and red-level actionable analysis and is delivered to address identified execution or performance gaps.
Core System Consulting Program for IBM z Systems®
Your mainframe infrastructure is an integral part of your overall IT ecosystem. For large, complex enterprises, the mainframe can act as a fulcrum where mainframe management efficiencies and cost savings ripple through everything downstream in IT that is directly—or even loosely—coupled to your mainframe platform.
At the same time, accumulated layers of software from scores of vendors, redundant functionality, unnecessarily high licensing costs and missed opportunities for integration and automation can undermine the value of your mainframe infrastructure.
Core System Consulting Program Services from CA Technologies helps address these challenges so the value of your mainframe infrastructure can benefit your broader IT infrastructure as you compete and grow in the application economy.
These services help you leverage your existing mainframe investments, assess ways to improve efficiencies and uncover opportunities for additional integration and automation within your mainframe portfolio and with other computing platforms.
What sets CA Technologies apart from other mainframe vendors is our breadth of mainframe expertise, proven solutions that span IT silos and computing platforms, from mainframe to mobile, and our commitment to your mainframe management success through better utilization of software.
CA Services offers a proven, collaborative methodology to evaluate the current state of your full mainframe software portfolio, consider scenarios of a preferred future state and then assess the associated financial, operational and strategic benefits to achieving your desired results.
These services offer a comprehensive program that, with sponsorship from client executives and best practices from CA Services, delivers measurable, long-term results.
Staff Augmentation Services
Staff augmentation services extend the staffing levels of your mainframe team with experienced resources from CA Services. Staff augmentation engagements may be of any duration and be used for clearly defined, fixed-scope projects or for more open-ended contracts that span multiple years or multiple CA solutions. With staff augmentation from CA Technologies, organizations facing reductions in mainframe staff and expertise—or anticipating needs for dedicated mainframe skills on scheduled projects—can offset internal risks and direct labor costs by working with a trusted mainframe partner.
With budgets, time and staff resources in short supply and with execution so critical, strong execution and prioritization is more necessary than ever. Assessment services from CA Technologies will help you accurately evaluate your current state and discover trade-offs, document considerations and prioritize opportunities for achieving a desired future state.
CA Services offers assessments for a wide range of situations. A few examples include:
- Best practices and product-usage assessments
- Configuration/optimization assessments
- Migration planning (across product versions or from one vendor to CA)
- Performance assessments
- Security, compliance and auditing assessments
- Software rationalization and consolidation assessments
Mainframe Value Program
On-site service engagements provide product usage reviews of your deployed mainframe technologies from CA Technologies. In-depth assessments evaluate results in areas such as alignment to business goals, performance, reliability and maintainability. CA Services delivers a comprehensive report with recommendations to do more with your mainframe solutions from CA Technologies.
Given the volume of work conducted by your mainframe, even incremental gains to optimize performance, reduce CPU consumption and streamline processes can pay enormous dividends. The challenge is that the large volume of work combined with the complex systems, databases, applications and networks involved means that your staff may lack the time and/or expertise needed to reach and maintain a more optimal state.
With over 40 years of heritage and experience, CA knows the mainframe. Optimization services from CA Technologies can help you:
- Discover low-effort, incremental changes that deliver huge gains in performance
- Objectively evaluate your product usage and alignment to best practices
- Correct erroneous or outdated configuration settings
- Implement cross-solution integration and automation that has not been fully deployed or has been overlooked
- Perform periodic top-to-bottom healthchecks that deliver meaningful results