CA eHealth to CA Performance Management Transition Services
Transitioning to CA Performance Management prepares network operations (NetOps) teams to embrace the latest, scalable technology while helping to ensure that the capabilities organizations rely on from the prior generation of performance management tools are met and additional value from new enhancements is realized.
CA Performance Management helps organizations address emerging requirements of dynamic changes in network operations:
- SDN-Ready - With the growth of network virtualization across data centers and WANs, organizations require an end-to-end view of both physical and virtual network architectures
- Big Data Architecture - Fast and efficient data collection, dashboards and reporting combined with multi-tenancy and SNMP v3 support
- Prescriptive Analytics - Rich diagnostics, real-time analysis and sophisticated base-lining
- Innovative Visualizations - Fully web-based and out-of-the-box heat charts and scorecards; easy to create custom dashboards
- Open and Extensible Architecture - Open API enables bi-directional integrations and third party applications
Why CA Performance Management
Highly scalable and unified NetOps—Single, scalable monitoring tool supports all network technologies.
Rich visualization and predictive analytics—Capture, normalize, store, analyze and report key performance indicators from network devices and technologies
Extensible and open—Easily customize and personalize dashboards to make information more readily available and actionable for stakeholders.
CA eHealth to CA Performance Management Transition Services1 help to reduce risk, and improve enablement and adoption while speeding your implementation. During the transition, CA Services can help to identify ways to streamline the performance management solution, automate processes, improve analytics and extend integration to technologies from CA and third parties. Experts from CA Services can provide guidance on infrastructure performance management best practices.
To extend the value organizations obtain from their CA eHealth investments to CA Performance Management, CA Services follows a proven, straightforward approach to migrate relevant monitoring setup, transition processes and enable additional capabiltiies of CA Performance Management.
Assessment
Captures and validates detailed information regarding existing CA eHealth reports, performance data collection and business processes associated with CA eHealth
- Identifies Live Exception monitors configured in CA eHealth and determines which should be transitioned to CA Performance Management
- Identifies gaps and missing device monitoring certifications
- Identifies and prioritizes business, operational and technical risks, risk owners and mitigation plans
The assessment may be contracted as a stand-alone engagement or performed as an integrated phase of CA eHealth to CA Performance Management Transition Services.
Plan
Uses the completed assessment to develop, communicate and socialize the overall transition plan
- Reviews assessment findings
- Creates a work backlog for customer review and approval
- Identifies performance management capabilities that:
o Will be transitioned to the new performance management platform
o Will not be transitioned because they are no longer required
o May require remediation to satisfy defined requirements
- Establishes infrastructure scope, size and other requirements for the new platform
- Develops build specifications, change management and solution requirements documentation
- Develops adoption and training plans for organizational enablement
- Ensures that missing certifications identified during initial scoping have either been completed or a plan a has been developed to remediate and bring these certifications online at a later date
Setup
Establishes the project framework, and identifies stakeholders, communication and collaboration approach to deliver the transition project.
- Provides an overview of the transiton plan, project approach and work schedule
- Utilizes automated scripts, interviews and a technical evaluation of the CA eHealth solution implementation
Deliver
Executes the transition to CA Performance Management
- Deploys and configures the solution per standard implementation services
- Executes targeted monitoring setup and configuration migration
- Configures performance thresholds in CA Performance Management that were identified as required from CA eHealth Live Exception profiles
- Deploys out-of-the-box reports and in-scope tailored reports
- Enables customers on key improvements and notable differences of CA Performance Management including how individual personas may use the solution to meet objectives
- For customers retaining CA eHealth to run in parallel with CA Performance Management, defines a cut-over plan with timeline and project milestones
1 CA eHealth to CA Performance Management Transition Services are an optional, stand-alone offering within CA Infrastructure Management Implementation Services which provide foundation services and optional acceleration services to tailor your overall solution for system and infrastructure performance management.
About CA Services
CA Services is commited to your success, helping you align project goals to the outcomes of greatest value and priority to your organization. We help you accelerate success through:
Organizational Enablement, enabling users and accelerating solution adoption to speed value realization.
Technology Services, implementing a flexible solution that delivers incremental value and that will grow and adapt to evolving business needs
Success Management, assisting you with development and execution of a clear plan for long-term success.
