Geography: North America
Ball Corporation is a provider of metal packaging for beverages, foods and household products, and of aerospace and other technologies and services to commercial and governmental customers.
The growing number and complexity of applications drove the need for deeper, proactive and unified monitoring in order to deliver a superior user experience. The company’s previous monitoring approach was siloed, reactive and didn’t provide insight into end-to-end customer experience.
Ball Corporation selected CA Unified Infrastructure Management to provide an end-to-end view into their end users’ experience across various application and infrastructure elements.
CA Unified Infrastructure Management has helped Ball Corporation switch from reactive to proactive monitoring, resulting in improved mean time to repair by 40%, staff productivity by up to 15% and a better end user experience.