Geography: Latin America
By enabling IT specialists to work proactively, avoiding drops in service and reducing the effort needed to diagnose and resolve incidents, CA Application Performance Management guarantees better operational efficacy for IT services.
, Coordinator of the IT Services Management and Monitoring Department , Banco de Desarrollo Rural
Banco de Desarrollo Rural has 10,000 employees and 1,200 branches throughout Guatemala. It provides financial services to micro, small and medium-sized businessmen, farmers and craftsmen.
To safeguard availability and stability of banking services, the IT department needed to automate application monitoring. This would also reduce the time taken to identify and resolve issues.
Banco de Desarrollo Rural uses CA Application Performance Management to quickly identify root causes when issues arise, and monitor all applications and intermediary components associated with its infrastructure.
With CA Application Performance Management, the company can fix faults faster, increase IT efficiency, reduce costs from system failures and increase user confidence.