CA Technologies Increases Customer Satisfaction and Repeat Business by Scaling Agile for Mainframe Development

Business

CA Technologies provides innovative software that help organizations transform IT and business operations. Products developed by the Mainframe Business Unit power many Fortune 1000 companies’ mission-critical applications.

Challenge

Mainframe technology is a shrinking market, yet increasingly competitive as players vie for market share. CA Technologies needed to accelerate development of new releases in key product areas while maintaining its near-perfect quality in order to grow share in a declining market.

Solution

Mainframe Business Unit partnered with internal agile transformation consultants to move approximately 90 scrum teams into SAFe^® agile release trains. CA Agile Central increases visibility to help progress outcomes of key strategic work.

Benefit

CA Technologies Mainframe Business Unit has improved time to market and quality of product development. This is boosting customer satisfaction, leading to increased market share in the mainframe solutions space.