CA Technologies Increases Customer Satisfaction and Repeat Business by Scaling Agile for Mainframe Development
Geography: North America
Industry: Technology
CA Technologies provides innovative software that helps organizations transform IT and business operations. Products developed by the Mainframe Business Unit power many Fortune 1000 companies’ mission-critical applications.
Challenge
Companies that use the mainframe platform run some of their most critical operations on it. CA Technologies needed to accelerate development of new releases in key product areas, while maintaining its near-perfect quality in order to help customers run these mission-critical operations.
Solution
Mainframe Business Unit partnered with internal agile transformation consultants to move more than 70 scrum teams into SAFe agile release trains. CA Agile Central, along with CA Endevor SCM, CA Development Environment for z Systems and CA Application Lifecycle Conductor, increases visibility to progress outcomes through delivery.
Benefit
CA Technologies Mainframe Business Unit now delivers quarterly releases and has reduced backlog, thereby increasing feature velocity, while keeping quality high. This has led to increased satisfaction levels among mainframe customers.
With agile methodologies and CA Agile Central integrated with key mainframe DevOps solutions CA Endevor, CA Application Lifecycle Conductor and CA Development Environment for z Systems, we are delivering better software to happier customers, resulting in year-on-year organic new sales growth of 20 percent.
Ashok Reddy
, General Manager , CA Technologies Mainframe Business Unit
Learn more about the CA Technologies success story.
Featured Products and Services
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CA Agility Services
Drive business agility with CA Technologies agile experts. Our agile transformation consulting helps guide organizational change, and our coaching helps you apply agile practices to your organization.
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CA Agile Central
Power your organization with purpose—create better business outcomes with stronger teams, increased visibility and total alignment.
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CA Endevor® Software Change Manager
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CA Development Environment for z Systems
Develop and maintain mainframe apps with agile and modern methods, toolsets and coding languages.
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CA Application Lifecycle Conductor
Create one view and traceability across the application lifecycle from mobile to mainframe.
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CA Agility Services
Drive business agility with CA Technologies agile experts. Our agile transformation consulting helps guide organizational change, and our coaching helps you apply agile practices to your organization.
Explore >CA Agile Central
Power your organization with purpose—create better business outcomes with stronger teams, increased visibility and total alignment.
Explore >CA Endevor® Software Change Manager
Automate to accelerate software development time across the enterprise.
Explore >