We are now able to quickly and easily integrate additional specialized applications, such as SAP, for an accurate view of service levels. Thanks to this approach, there are no discussions about the validity of the measurement data, we are all supported on the same basis.
, Application Integration Specialist , ITAG
The district of Aargau is one of the strongest economic regions in Switzerland. An attractive economic policy makes the area an inviting location for more than 30,000 companies.
The IT department wanted to introduce standard SLAs, reduce the number of legacy infrastructure monitoring tools and achieve better service quality and transparency with a unified monitoring solution.
The team selected a solution based on CA Unified Infrastructure Management that would integrate with existing tools. This enabled it to take advantage of existing synergies, protect investments and reduce operating and license costs.
Thanks to CA Unified Infrastructure Management, the Aargau administration has been able to eliminate 85 percent of its previous IT monitoring tools. Users benefit from efficient, rapid troubleshooting, unified SLA metrics for applications and services and increased quality and transparency.