TomTom Boosts Customer Satisfaction with Faster Product Releases Using CA Agile Central
TomTom designs and develops innovative navigation and mapping products as well as sports and fitness devices that are used by millions of people every day.
To launch new products and incorporate customer feedback into existing offerings, TomTom needed to shorten the development cycle. Existing tools were reliant on manual processes, which also impacted stakeholder reporting.
Using CA Agile Central for planning, execution and reporting helps TomTom release new products and enhancements more quickly and reliably. Business stakeholders can check on development status in real-time and thousands of tests can be automated.
TomTom has halved the time to market for new products and can release enhancements every two weeks instead of every six months. More efficient development processes will help drive growth, boost competitive advantage and increase customer satisfaction.
CA Agile Central gives us a clear view of a complex program of development, top to bottom, which we never had before. We can now check our feature flow and operations in minutes whereas compiling the information using our previous tools would take days.
James Janisse, Vice President, NDS Maps and Update Service, TomTom