Unum Accelerates Time-to-market for New Business Services and Frees Up 600 Hours a Month with IT Process Automation Manager
Unum offers 20 million individuals and their families security in the event of life-changing events. It provides disability, life, accident and critical illness insurance in the workplace.
To cope with business demand, the IT team needs to build up to 30 servers per month. A highly manual process that not only took 20 hours per device, but also prevented full server standardization.
With IT Process Automation Manager, Unum has been able to automate around a dozen core infrastructure tasks, including server deployment, maintenance and retirement. Workflows can be easily adapted and any issues quickly detected.
An automated approach has saved Unum nearly 600 hours a month, with new servers now deployed in a matter of minutes. Builds and security protocols have been standardized, which safeguards the quality of customer services.
IT Process Automation Manager means we no longer waste talented resources on repetitive server builds.