This video presents unified self-service and mobility capabilities of CA Service Management. Learn about how a common approach to ITSM mobility and self-service can deliver a modern, social media-based user environment enabling IT consumers, IT teams and management to easily access knowledge, collaborate, resolve issues, request services and interact with their IT assets. This business-centric focus can broaden adoption of services, improve productivity, reduce costs and elevate the perception of your IT organization by bringing together the right people, relevant knowledge and available services.