An agile company thinks differently. Rather than define specific people, an area or department, agile organizations focus on the needs of the customer, and organize themselves cross-functionally as such.
To promote customer centricity, agile organizations must:
- Break down command and control management styles
- Create small teams, not big
- Have open minds
- Practice servant leadership
- And more…
Download “Discover Agile: Change Your Company and Your Culture” to uncover the critical steps your organization must take to focus less on the internal organization politics and more on external customer satisfaction.