Business automation is a powerful driver of change, and successfully implementing it gives organizations a strategic advantage—at least, that’s what the experts say. This eBook compiles stories from chief information and technology officers, as well as organizational change experts, on how they have already seen automation impact business, from vastly improving customer experiences, to streamlining internal IT processes. The shift towards automation is not limited to one field or industry, but instead has the potential to address universal business challenges.
This eBook includes:
- Stories from executives about their personal experiences with business automation
- The impact that automation has had within a variety of organizations, solving a variety of problems
- The different types of innovative automation solutions that have generated change