bet365 is one of the world’s largest online gambling companies. The company’s IT infrastructure powers the experience for more than 22 million customers worldwide. Whether a router's CPU is running hot, or a third-party payments provider is having a bad day, members of the IT operations team at bet365 are the first responders, and they're expected to respond quickly. Discover how bet365's unique use of CA Unified Infrastructure Management (CA UIM) has evolved over the past five years to give it the edge in reducing incident response and recovery time. The bet365 team will also share how it is planning to leverage log analytics in conjunction with CA UIM to speed mean time to repair.