Since IT became consumerized and the bedrock upon which business innovation is based, your users have become more demanding if they don’t get the service they expect. What non-experts don’t always fully comprehend is the underlying complexity of modern IT departments that blocks agility. Forbes estimates that as much as 80 percent of IT budget is spent on just keeping the lights on and managing the current state of IT operations.
IT process automation offers significant opportunities for gains in efficiency and compliance, as well as a host of other benefits including:
- Visibility and Control of Enterprise Processes End-to-End
- Business Intelligence
- On-Demand Service Requests
- Closed-Loop Automation for Maximum Operational Health
- Automated File Transfers
Is it time you automated all your IT processes and kept both external and internal business users happy all the time? Read this eBook to find out how.