[Ed. note: author Bill Talbot is VP, Solutions and Product Marketing at CA Technologies.]
As an IT Operations professional you know that IT Ops is at the center of your organization’s success. IT can either be a factor that enhances the business or a roadblock that the business will work around to get what it needs.
The disruptors in the app economy, such as Uber, Netflix and others, either already are or are quickly becoming software companies. And being successful as a software shop means becoming more agile. But it’s not enough for a development organization to embrace agility. Agility is as important for Ops as it is for Dev.
What’s in it for IT Ops?
In many IT organizations Dev has adopted agile methodologies and practices, but what’s in it for IT Ops? When IT Ops is agile, it can provide the feedback Dev needs to enable continuous improvement of the organization’s apps and services. Agile management enables shared visibility between Dev and Ops, eliminating key areas of contention and potential delay. Agility helps legacy IT transition more quickly to deliver the services and apps that customers value.