App Developer Magazine – Richard Harris – 10/4/16
A new report from CA Technologies says that there is a significant impact digital transformation is having on enterprises worldwide. The survey – "Keeping Score: Why Digital Transformation Matters", demonstrates the strong connection between business performance and the technologies and practices that underpin digital transformation, yet reveals a significant opportunity for growth. The study further revealed that deepening adoption of practices such as agile, DevOps, API management and identity-centric security boosts business impact by up to 52 percent.
The research also introduces the Digital Transformation Business Impact Scorecard (BIS), a global ranking of countries and industries across 14 key performance indicators (KPIs) critical for digital transformation success.
The scorecard results clearly indicate that digital transformation is paying off with tangible benefits as respondents reported:
- 74 percent report improvement in customer experience
- 76 percent report improvement in digital reach
- 33 percent increase in speed to market
- 40 percent increase in customer satisfaction
- 37 percent increase in new business revenue