DZone - Tom Smith - 6/4/17
The modern software company needs to deliver consistently great customer experiences across devices. Enter Agile development processes.
Great presentation by Angela Tucci, GM of Agile Management, Paul Pedrazzi, GM of Design, Scott Morrison, SVP and Design Engineer at CA Technologies, and Joe Farrell, Chief Product Officer at BiTE Interactive during the Built to Change Summit.
In The Application Economy, Experience Is Everything
- Fact: 83% of U.S. consumers say having a positive customer experience with a brand is more important than the product itself.
- Fact: 53% of large companies want to be customer experience leaders within three years.
- Fact: 53% of mobile site visits are abandoned if pages take longer than three seconds to load.