In the UK, organisations are generally making slow but good progress in digitally transforming their business and workforce.
According to a survey by CA Technologies, 56% of UK organisations are executing some digital transformation initiatives as a coordinated strategic programme.
The study found the most popular ongoing projects are in workforce efficiency (cited by 48% of respondents), product and service development (43%) and operations and delivery (43%).
However, UK companies must up their game if they want to compete more effectively in the application economy. As many as 18% still undertake digital initiatives via separate, not always coordinated routes, and 16% use digital more to enhance than to transform their business.
‘When it comes to embracing innovations that deliver digital transformation, only 33% of UK organisations believe that web-based applications and services are essential for driving customer engagement, and 27% thought the same of mobile technology,’ says Ritu Mahandru, VP of application delivery at CA Technologies. The good news is that UK organisations are planning to increase their spending on digital from 20% to 32% in the next three years.