[This op-ed is authored by CA Technologies CEO Mike Gregoire.]
You’re looking at them all wrong.
Five years ago, when web pioneer Marc Andreessen wrote in the Wall Street Journal that “software is eating the world,” it was a highly provocative idea. Today it’s a given. Digitization, or digital transformation, is sweeping through all kinds of businesses, changing how they operate internally and, more importantly, how they interact with customers.
From the Internet of Things in the factory to self-serve online stores, connected digital technology is a new means of production, alongside energy, labor, and other traditional inputs. Our digital systems and apps are the new enablers of growth. But for companies that have not started the transformation, software-enabled business models are blamed for disrupting their business and limiting their growth.