By incorporating a comprehensive, unified monitoring solution into the rest of its core ICT offerings, PFH is able to attract and retain new enterprise clients and provide added value to existing clients. Nimsoft Monitor enables PFH to increase the value of its services by providing its clients improved transparency and visibility into the performance and availability of those services. At the same time, Nimsoft Monitor is helping PFH to reduce its operational overhead.
“Our clients have to drive down their IT costs, even as they leverage technology to deliver greater value to their businesses,” said Jason Boyle, director of PFH Technology Group. “By implementing Nimsoft Monitor, we can give our clients the insight they need to maximize the performance of their existing IT investments and more intelligently project their future capacity requirements.”
Boyle added that Nimsoft Monitor is also ideal for supporting PFH’s cloud initiatives―since its architecture is ideally suited for supporting dynamic hosting and infrastructure-as-a-service (IaaS) environments.
“Nimsoft uniquely supports the strategic direction of service providers, such as PFH, that are looking to deliver comprehensive, easy-to-implement solutions,” said Chris O’Malley, Nimsoft CEO. “With Nimsoft Monitor, PFH clients will gain broader visibility into their existing IT investments and help ensure that their service-level expectations are consistently being met or exceeded.”
Nimsoft Monitor is a component of Nimsoft Unified Manager, a multi-tenant IT Management As-A-Service solution that combines industry-leading infrastructure monitoring and ready- to-use ITIL®-based service management capabilities in a single solution.
PFH, Ireland’s largest privately-owned Information & Communications Technology (ICT) Company, currently employs 200 people between offices in Dublin, Cork, and Galway. This includes 80 engineers to service clients nationwide. PFH brings great technology together using its experience and expertise to deliver winning business strategies for its clients. For more information, visit www.pfh.ie.