Nimsoft Monitor is a component of Nimsoft Unified Manager, a multi-tenant IT Management as-a-Service solution that combines industry-leading infrastructure monitoring and ready- to-use ITIL®-based service management capabilities.
“We had been using remote monitoring services from a legacy enterprise software vendor for the past nine years, but we are continuously searching the marketplace for more competitive, flexible and cost-effective monitoring solutions,” said Ashley Pietersen, CEO of Real Time Remote Services. “We came to the conclusion that the Nimsoft Unified Manager platform is the best match for our present and future client base, which is moving more and more to cloud computing.”
Nimsoft Monitor will enable Real Time Remote Services to deliver eRemote―a highly scalable, cloud-based monitoring services offering. End users benefit from increased availability of remotely managed services and more transparency into the performance and availability of those services through the Unified Management Portal.
“I was impressed with the power of the Nimsoft solution and its ability to seamlessly integrate with our existing infrastructure,” said Pietersen. “With its tremendous flexibility and on-demand SaaS business model, Nimsoft Monitor makes it easy for us to address the growing needs of small-to medium-sized businesses for sophisticated IT monitoring capabilities.”
“Nimsoft uniquely combines in-depth monitoring and broad compatibility with a cloud delivery model that’s a perfect fit for MSPs like Real Time Remote,” said Chris O’Malley, Nimsoft CEO. “The market for this kind of cloud-based, MSP-driven IT management is growing rapidly as business embrace the option of renting—rather than owning—IT resources.”
About Real Time Remote Services
Real Time Remote Services BV is a Dutch managed service provider offering remote monitoring solutions to ICT service organizations in the Netherlands that need 24/7 monitoring, but do not want to invest in a monitoring platform themselves. Besides providing standard monitoring solutions for data-environments, Real Time Remote Services has developed and deployed special alarm-management solutions for traditional PABX and VoIP platforms.