Nimsoft Partner Olive Solutions Provides A.P. Mahesh Bank Powerful, Easy-To-Own IT Monitoring and Service Management Capabilities


Industry-leading Cloud Solution Enables India’s Premier Banking Co-operative to Improve Service Availability and Customer Satisfaction

Campbell, Calif., September 10, 2012—Nimsoft today announced that Olive Solutions, an India-based managed service provider (MSP), has brought the benefits of Nimsoft Monitor and Nimsoft Service Desk to the A.P. Mahesh Co-operative Urban Bank Ltd., Hyderabad.

Click to Tweet:  Olive Solutions brings the benefits of Nimsoft Monitor and Nimsoft Service Desk to AP Mahesh Bank #ITSM http://bit.ly/OUdsxw

With 39 branches across the country, the A.P. Mahesh Co-operative Urban Bank Ltd. is India's premier co-operative financial institution with diversified banking products. Managing a large compliment of infrastructure across the numerous datacenters serving these branches was a major challenge.

“We were looking for a unified monitoring and service desk solution that could provide us with a 360-degree view of our entire IT infrastructure,” said Mr. Milind Rajhans, IT head at A.P. Mahesh Bank. “Olive Solutions suggested Nimsoft for the 24/7 monitoring and real-time alerting and reporting we needed to achieve continuous IT service availability.”

Olive Solutions deployed Nimsoft Monitor and Service Desk at A.P. Mahesh Bank to manage devices across branches using a single, unified solution. Deploying the Nimsoft solutions resulted in tangible cost savings and process efficiency, and helped the bank improve customer service by increasing application uptime and accelerating problem resolution. Insight into mission-critical systems and applications also enabled the bank’s IT staff to achieve higher system performance and availability.

Olive Solutions began offering Nimsoft to its customers earlier this year. The combination of industry-leading infrastructure monitoring and ready- to-use ITIL®-based service management enables Nimsoft to provide comprehensive infrastructure coverage, streamlined automation and easy integration with third-party tools to MSPs like Olive.

“Olive relies on Nimsoft to provide a first line of defense for its customers against IT service outages,” said Mr. Chandrashekar, Olive Solutions COO. “A one-size-fits-all approach would not work for us. Nimsoft enables us to provide individual clients a tailored, responsive service—without having to reinvent the wheel every time.”

“Companies are embracing Nimsoft ITMaaS solutions as a way of reducing costs, increasing business agility and allocating a larger percentage of IT resources to strategic projects,” said Mark Frost, general manager, Nimsoft. “We continue to explore new ways to support companies like Olive Solutions and A.P. Mahesh Bank in delivering the best possible value to their customers.”

About The A.P. Mahesh Coop Urban Bank Ltd., Hyderabad-India

A.P. Mahesh Co-operative Urban Bank Limited is India's premier Urban Co-operative Banking Institution. The Bank has attained this premier position without compromising the spirit of co-operative principles, while at the same time striving to assimilate and implement newer methods of work organization and management, with a firm commitment to its objectives. Registered as a Primary Co-operative Society in June, 1977, the Bank commenced its operations in 1978.Mahesh Bank has 39 branches—31 in the twin cities of Hyderabad and Secunderabad and one each at Khammam, Vijayawada, Guntur, Rajahmundry, Visakhapatnam, Warangal in Andhra Pradesh., Jaipur in Rajasthan and Mumbai in Maharashtra. For more information, visit http://www.apmaheshbank.com/

About Olive Solutions

Olive Solutions has been established by an experienced team who worked in Information technology and have more than 25 years of core expertise in IT infrastructure, data center design and operations, managed services and remote infra management. Olive's mission is to advance the performance of our clients by offering innovative solutions that deliver measurable business value. Through its service lines Hi-end technologies, Consulting, Systems Integration and Managed Operations and its deep industry knowledge, Olive is able to provide innovative and individually tailored end-to-end IT solutions.

ABOUT CA TECHNOLOGIES

CA Technologies (NASDAQ: CA) provides IT management solutions that help customers manage and secure complex IT environments to support agile business services. Organizations leverage CA Technologies software and SaaS solutions to accelerate innovation, transform infrastructure and secure data and identities, from the data center to the cloud. Learn more about CA Technologies at www.ca.com.

LEGAL NOTICES

Copyright © 2012 CA, Inc. All Rights Reserved. All trademarks, trade names, service marks, and logos referenced herein belong to their respective companies.

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