Nimsoft Responds to Growing European Demand with Localized Versions of Nimsoft Service Desk


Campbell, Calif.–August 1, 2012—Nimsoft today announced that it is responding to growing European demand for its IT Management-as-a-Service (ITMaaS) solutions with French and German versions of Nimsoft Service Desk.

 

Click to Tweet:  Nimsoft Responds to European Demand with Localized Versions of Nimsoft Service Desk #ITSM http://bit.ly/OTNd9n

European companies are embracing the Nimsoft ITMaaS model as a way of reducing costs, increasing business agility and allocating a larger percentage of IT resources to strategic projects.  One of several Nimsoft ITMaaS solutions, Nimsoft Service Desk provides essential incident, problem, change/configuration, SLA, knowledge and catalog/request management functionality—including action-driven workflows built on ITIL® standards.

“Nimsoft Service Desk is a powerful, highly configurable trouble-ticket management solution that dramatically improves collaboration across multiple IT functions for solving problems and preventing them from happening again,” said Mara M. Carrasco, sales director at StorGLEY, a managed service provider in Spain which also uses Nimsoft Monitor. “By delivering such a powerful solution as an on-demand service, Nimsoft Service Desk enables us to quickly and cost-effectively improve our clients’ IT operations in ways that directly impact business performance.”

Nimsoft Service Desk is also available in US English, Spanish, Brazilian Portuguese, simplified Chinese and Japanese.

“As customers worldwide continue to adopt Nimsoft Service Desk and our other ITMaaS solutions in increasing numbers, we will respond with appropriate expansion of our capabilities,” said Mark Frost, general manager, Nimsoft.   “Our expanded language support is the most recent examples of this proven, long-standing commitment.”

ABOUT CA TECHNOLOGIES

CA Technologies (NASDAQ: CA) provides IT management solutions that help customers manage and secure complex IT environments to support agile business services. Organizations leverage CA Technologies software and SaaS solutions to accelerate innovation, transform infrastructure and secure data and identities, from the data center to the cloud. Learn more about CA Technologies at www.ca.com.

LEGAL NOTICES

Copyright © 2012 CA, Inc. All Rights Reserved. All trademarks, trade names, service marks, and logos referenced herein belong to their respective companies.

Highlight – CA Technologies Blog

The world of enterprise IT is changing fast. Keep up.

Modern Software Factory Hub

Your source for the tips, tools and insights to power your digital transformation.

Chat
What would you like to chat about?
Support
Contact
Call us at 1-800-225-5224
Call us at 1-800-225-5224
Contact Us

Chat with CA

Just give us some brief information and we'll connect you to the right CA ExpertCA sales representative.

Our hours of availability are 8AM - 5PM CST.

All Fields Required

connecting

We're matching your request.

Unfortunately, we can't connect you to an agent. If you are not automatically redirected please click here.

  • {{message.agentProfile.name}} will be helping you today.

    View Profile


  • Transfered to {{message.agentProfile.name}}

    {{message.agentProfile.name}} joined the conversation

    {{message.agentProfile.name}} left the conversation

  • Your chat with {{$storage.chatSession.messages[$index - 1].agentProfile.name}} has ended.
    Thank you for your interest in CA.


    Rate Your Chat Experience.

    {{chat.statusMsg}}

agent is typing